Personal Data and Cookies Charter

Welcome to the website www.gasmobility.totalenergies.com.

The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.

TOTALENERGIES GAS MOBILITY B.V. is the « data controller » with responsibility for personal data processing on the website www.gasmobility.totalenergies.com. These processing operations are carried out in accordance with the applicable law. 

2. Recipients of the data

In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies Company subsidiaries and one or more partners, independent distributors or subcontractors : Installation and Maintenance subcontractor network. 

If you leave a comment intended to be posted online, we may be required to publish some of your personal data on the website. Given the characteristics of the internet, namely the unrestricted capture of published data and the fact that it is difficult, or even impossible, to control how third parties can use these data, we recommend you not mention your personal data  and we inform you that you can object to this publication by contacting us at the address mentioned below. 

3. Data security and confidentiality

The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.

4. Cookies management

A cookie is a file which enables a website to save information relating to your computer’s browsing of the Website dynamo.totalenergies.com to make your visits to the website smoother.

Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website www.gasmobility.totalenergies.com (First party) and some to third parties.

The table below details each cookie.

We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website www.gasmobility.totalenergies.com

Technical and functional cookies

Categories of cookies and trackers

Name of the cookies and trackers

Objectives of the cookies and trackers

Editor

Retention period of the cookies and trackers

Technical and functional cookiesutag_main, utag_main_, tealium_segmen t, utag_env_ CONSENTMGRTo record the user's consent for the use of their personal data, by category of cookies. Block or allow based on consent the triggering of features that involve personal data.Tealium13 months
Technical and functional cookiesJSESSIONIDUser session identification on the Digital Asset Management, only for site contributors.WediaSession duration
Technical and functional cookiesx-wedia-apitokenSession identification by the Digital Asset Management API, only for site contributors.WediaSession duration
Technical and functional cookiescf_clearanceProof that a security challenge (Managed Challenge) has been successfully passed to avoid re-challenging the visitor.Cloudflare30 minutes
Technical and functional cookies_cfuvidRate limiting management to restrict the number of requests from a single IP address for security purposes.CloudflareSession duration

 

Statistical cookies

Categories of cookies and trackersName of the cookies and trackersObjectives of the cookies and trackersEditorConservation period for FranceConservation period out of France
Statistical cookiesatuseridVisitor ID cookie client-side (takes precedence over server-side) for web analytics.Piano group (Piano Analytics)6 months13 months
Statistical cookiesAtauthorityCNIL exemption cookie that allows the storage/recording of visitor consentPiano group (Piano Analytics)6 months13 months
Statistical cookiesIdirxvrHistorical visitor ID (backup server-side visitor ID cookie)Piano group (Piano Analytics)13 months13 months
Statistical cookiesAtidxSecured visitor ID (backup server-side visitor ID cookie)Piano group (Piano Analytics)13 months13 months
Statistical cookiesAtidMain visitor ID (backup server-side visitor ID cookie)Piano group (Piano Analytics)13 months13 months
Statistical cookiesAtremanKeeps a prior attribution campaign in memoryPiano group (Piano Analytics)30 days30 days
Statistical cookiesAtsessionList of new campaigns encountered during a visit, in order to avoid measuring the same campaign several timesPiano group (Piano Analytics)30 days30 days
Statistical cookies_pcidVisitor IDPiano group (Piano Analytics)13 months13 months
Statistical cookies_pctxAllows for the sharing of contextual information between different Piano SDKsPiano group (Piano Analytics)13 months13 months
Statistical cookies_pprvConsent Mode persistencePiano group (Piano Analytics)13 months13 months
Statistical cookiespa_user[indicate this line only if the site has a login space] Stored user informationPiano group (Piano Analytics)13 months13 months
Statistical cookiesidrxvrLegacy Server Side Visitor IDPiano group (Piano Analytics)13 months13 months
Statistical cookiesatidxServer Side Visitor IDPiano group (Piano Analytics)13 months13 months
Statistical cookiesatidMain Server Side Visitor IDPiano group (Piano Analytics)13 months13 months

How to withdraw your consent?

On your first connection to the Website www.gasmobility.totalenergies.com, you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our site or application or via a reminder button called “cookies”.

To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).

6. Your rights / Contact

In accordance with current regulations, you have the right to access, correct, delete your data, the right to data portability, to object to processing and to withdraw your consent. 

To exercise your rights and question us about your personal data processing, you can contact the data controller at [email protected] or by mail to: 

TOTALENERGIES GAS MOBILITY B.V.
Marketing Department of Hydrogen & Gas Mobility 
Prinses Catharina-Amaliastraat 5
2496 XD The Hague
The Netherlands 

If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.